Sanofi for Pharmacies
Imagine your own distribution channel. Sanofi for Pharmacies is an intuitive B2B platform.
The aim of this project was to find the best partnership and communication tools between Sanofi and pharmacists.
Our educational platform contains gamification elements, thanks to which users are more likely to engage and learn about Sanofi products and join educational meetings.
The system also supports optimization of call centre team and requirements on selected products.
We also perform ongoing care of the service.
During the work we put emphasis on effective collaboration between Call center and other users. We succeeded thanks to aproaching it with the BPMN standards and creating business processes according to them.